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Refunds and Returns Policy:

1. Eligibility for Refunds:

- Customers are eligible for a refund within 30 days from the date of purchase.

- To be eligible, the item must be unused, in its original condition, and in the original packaging.

- Certain items, such as personalized or intimate products, may not be eligible for refunds. Please refer to our product descriptions for more information.

2. Return Process:

- To initiate a return, customers must contact our customer support team within the 30-day refund period.

- Our customer support team will provide instructions on how to return the item.

- Customers are responsible for the return shipping costs unless the item is defective or the return is due to our error.

3. Refund Process:

- Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.

- If the item is eligible for a refund, we will process the refund within 5 business days.

- The refund will be issued to the original payment method used during the purchase.

4. Exchanges:

- We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

5. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact our customer support team immediately.

- We may request photos or additional information to assess the issue.

- We will provide a replacement or issue a refund for the damaged or defective item, including any associated shipping costs.

6. Non-Refundable Items:

- Certain items may not be eligible for refunds, such as:

- Personalized or customized items.

- Intimate or sanitary products.

- Items marked as final sale or clearance.